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24/7 EMERGENCY SERVICE AVAILABLE (619) 440-5634

Reviews


  • Check Mark

    Serving San Diego for 45 Years

  • Check Mark

    Locally-Owned

  • Check Mark

    Award-Winning Service

Tom Mooney
Tom Mooney
1709231724
We have regular maintenance of our heat and air conditioning systems by Bob Jensen and are happy to have their help. Gino was here today and did a thorough inspection, complete with photos, of our system. We have an older, drafty home so we depend heavily on Gino and the other techs to keep it cool in summer and warm in winter. We recommend Bob Jensen.
Nick Seidel
Nick Seidel
1709077417
Brian and Darren did a quick, thorough and friendly job 😊
Greg Dunne
Greg Dunne
1708977212
Thank you again Bob Jenson. The service and quality is great! Thanks to Cyrus and Christian this morning for there service. Great Company.
Roger Arnold
Roger Arnold
1708115208
Have been with this company for 17 years and have been very pleased with their service.Just had Antonio, George & Abraham do an install recently. This crew was very neat during the entire installation. They were very patient in answering all questions as well. Still impressed with the quality of personnel. 02/16/2024
sue winfrey
sue winfrey
1707955526
Cyrus and Christain did an excellent job.
Patty Damron
Patty Damron
1707527974
Thank you to the people at Bob Jensens for professional and efficient installation of our new heat pump and new metal duct work on the roof and a new air distribution box with dampers. First, Mike visited with us to assess our needs and make recommendations before sending us the proposal. Based on Mike's explanations we chose Bob Jensens for the installation.Sixteen days later, Tony Guadarrama and Briant arrived and worked cheerfully for two long hot days. They clearly explained the answers to all our questions and kept us informed on their progress. There was minimal disruption in our home and they kept the area clean. Pouria patiently spent time with us to answer questions and to adjust the dampers on the distribution box to improve the airflow to the different rooms.Our experience with Bob Jensens has been a pleasant solution for our heating and cooling needs.January 2024 addition to my review: Cyrus came for a six month maintenance check. Climbed up to the roof and took pictures and checked the unit and the ducts. He changed the filter and answered questions. This was friendly and helpful service on our maintenance agreement. Thank you.
Nancy Grimes
Nancy Grimes
1707519257
Five stars for Conor and Pouria who completed my maintenance inspection today. They arrived on time, were professional, courteous and knowledgeable. I would highly recommend.
Virginia Rice
Virginia Rice
1707510557
Javier and Brian did an excellent job installing our new system. They were polite, professional and explained everything in detail. They worked hard and cleaned everything up when the job was finished. Very nice guys!
Barbara Mahan
Barbara Mahan
1707415393
Excellent customer service from Cyrus and Christian! Very detailed, courteous, personable and knowledgeable as they checked my heater for the annual maintenance program.
William Burgess
William Burgess
1706204377
My parents have used Bob Jenson Air Conditioning and Heating for years. Today Conner came out to the house for the annual checkup. He gave us a call before coming, showed up on time, and was quick and efficient. He was very friendly and courteous. Thank you!
I've used Bob Jenson twice now on two different properties to install/maintain an HVAC system. They are wonderful! Honest and professional, and reasonably priced. Most recently, Tony, David, and Tom came out to our house to install new ducting and recalibrate our heat because it was unbalanced. They did a very thorough job and made sure I was happy with the results before they left. Would highly recommend this company for all your HVAC needs!
GREY GHOST
GREY GHOST
1706036985
Can't say enough good things about this company. We have been customers for over ten years and recently worked with Marcella, Dave, Conor, Antonio, Brian & Louis to replace our entire system. They are always professional and courteous and a pleasure to do business with.
victor valencia
victor valencia
1705697926
I purchased a heater unit through them the next day they installed it everything was quick and easy the technicians was excellent in explaining everything the gentleman who installed it the two of them I believe one was Javier and the other one was Abraham they did excellent work cleaned up everything nice and neat showed me how to work the heater completely please very nice gentleman to work with they're very knowledgeable on everything they did and they walked me through the steps on what they were going to do what can I say I'm a happy camper now thanks guys I really appreciate the work he did for me
Chris Symonds
Chris Symonds
1705090745
Had a service call and inspection from Cyrus and it was by far the most complete and thorough service I've ever had. He even dusted and vacuumed the inside of the furnace which no tech ever did before. Excellent 5 star service!
Jacque Baker
Jacque Baker
1704834602
Cyrus was terrific! He arrived timely, greated me with a smile and took the time to explain everything he was going to do and about how long the appointnent would last. GREAT experience
DR & CK Huntley
DR & CK Huntley
1704582116
Bob Jensen did a fabulous job replacing our heater. Javier Z., Douria Z., & Abraham were quick, clean, personable & explained everything so we didn't feel like idiots. We will call & ask for them if we need anything else. Great service!
Lino Leon
Lino Leon
1704413505
Amazing, They just came in - even through they dont fix electric heaters, they gave it a try - and fixed it!Good aditutde, Honest, had good communication skills, and he was put togther.Tom was the guys name, he was very professional.
ric leyva
ric leyva
1703208948
Happy with new attic furnace and ductwork installation by Javier Zambada and Luis Garcia. Finished on schedule with new digital thermostat and vastly improved heat/AC air flow throughout the house. Thanks also to Tom Lairson and everyone at Bob Jensen HVAC. Merry Christmas 🌲
john hart
john hart
1703087223
Bob Jensen's company has been taking care of my heating and cooling needs since 2000. They have always gone above and beyond to take care of me. I would highly recommend them to anyone. Above all, they are honest and have never done anything that didn't need to be done. They have me as a customer for life!
Bonnie Buck
Bonnie Buck
1702699709
UPDATE: Two guys, Javier Zambada and Luis Garcia, did the duct work on our large home, as well as a second project that required retrofitting a very old furnace closet to update the equipment in a small condo. Both Javier and Luis were great communicators. They gave us straightforward answers and clear explanations. We noticed they were always nice to each other, lighthearted and even-tempered, even though they were involved in physically challenging projects for the whole week. More importantly, they were both very focused on details throughout the project and stopped a few potential mishaps from becoming bigger problems because of their constant attention and quick reactions. PREVIOUS REVIEW: Because we have had our HVAC system serviced 2x a year by Bob Jenson since 2015, we have never had to call in an emergency. Things keep working! But now it’s time to replace old duct work. Of course, Bob Jenson is doing it!
John Dentone
John Dentone
1702693694
Eden Valdez
Eden Valdez
1702495245
Called to schedule maintenance for our heating unit. Marcella was very friendly and got us scheduled right away. Our maintenance tech, Marcos, was very professional, listened to my concerns, and thoroughly inspected and cleaned our heating unit. I appreciated he took the time to listen and thoughtfully provided suggestions. Always a great experience with Bob Jenson. I have recommended to family and friends.
Samuel Saivong
Samuel Saivong
1702271594
Very helpful and provided excellent service!! Tom was a great and respectful service technician!!
Bill Fox
Bill Fox
1702149734
12/2023--Gabriel just performed our 2nd biannual AC-Heat system's (2 systems) service of 2023 set up by Marcella Gorghis. Again, on time and quick but thorough and very pleasant. Filters changed of course. Still highly recommended!5/2023--Cyrus Thomas did a great job on our biannual AC-Heat system’s maintenance —we have 2. He was on time, quick but thorough and pleasant. The cost for a Bob Jensen annual maintenance contract is fair and includes new filters. Highly Recommended!
Chris Developer
Chris Developer
1702012199
I like the quality of work, and I love their honesty and integrity. Those are rare qualities in today’s business world.
1Cor1:18
1Cor1:18
1701748764
Great company - knowledgeable and friendly staff. This is the company you should use for your heating and a/c needs!
Mary McDonald
Mary McDonald
1701716164
Marcos was a great technician
Bettina Fragoso
Bettina Fragoso
1701695657
Very satisfied with their service. Technician was very professional and answered all my questions. I bought system from them and will continue servicing system with them.
J B
J B
1701526886
The service provider provided excellent service in a timely manner.
Lisa Molitor
Lisa Molitor
1701487890
I have the maintenance plan with them. Service is great and everyone I’ve spoken with is so nice.
David Money
David Money
1701472388
I’ve had a semi-annual checkup from Bob Jenson Heating and Air Conditioning for the past couple of years. Always great and dependable service.Gabriel and David came out to service the system recently and were they expedient, clean, and took the time to hear concerns and do a thorough checkup.
Carl Boudreaux
Carl Boudreaux
1701470877
Gabriel arrived within specified time and performed cleaning andchecked heating unit's parameters. Also checked the wall thermostat to ensure proper functionality. He was professional in performance of his tasks and I am satisfied with the work performed.
The technician was great.
VERY PROFESSIONAL SERVICE.
James King
James King
1701309400
I’m always taken care of with no worries. Excellent.
Vickie Cottle
Vickie Cottle
1701218121
We have a yearly maintenance plan to maintain our ductless units. We are called periodically to schedule the maintenance and always communicated with regarding person coming, time and price. Bob Jenson and his crew have been a good choice for us.
James Wilson
James Wilson
1701200621
BOB HAMPTON
BOB HAMPTON
1701197131
excellent service.
Ricky Ford
Ricky Ford
1701192804
Bill Neubauer
Bill Neubauer
1701190252
Keeping my Heating/Air Conditioning system working requires regular maintenance. Gabriel, the technician took care of my system.
Cyrus, the technician, was very thorough and professional. He also answered questions and gave helpful information.
Therese Hunt
Therese Hunt
1701122006
Came out and did scheduled maintenance. He did a very thorough job.
Celia Kynoch
Celia Kynoch
1701119211
Conor is very thorough ,effecient, knowledgeable experienced techinician respectful . He is an asset to the company. He is very professional.Irecommend you keep him forever.
Lisa Goldberg
Lisa Goldberg
1701118994
Our filters were changed during the service so we were winter-ready. He also checked our condensers and they were also A-OK.
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4.9
Based on 675 reviews
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