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24/7 EMERGENCY SERVICE AVAILABLE (619) 202-5726

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    Serving San Diego for 45 Years

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    Locally-Owned

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    Award-Winning Service

Bob Jenson Air Conditioning and Heating
Excellent
5.0
Based on 955 reviews
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Pouria arrived as scheduled explained what he was going to do, answered my questions and completed the job in a timely manner. Pouria was very respectful and courteous! We are very grateful for his service and professionalism!
Response from the owner: Thank you for taking the time to share your review with us!
The technician Cyrus came out and addressed the issues we were having with our a/c unit, fixed the issues and was very informative as to what had happened and the repairs he made. Great technician who went above and beyond to get our system up and running again! Thank you!
Response from the owner: We are so glad to hear it! Thank you for your review!
Had the pleasure of having Pouria come and service and check the furnace. He was so professional, on time, knowledgeable and explained everything when done. Very efficient and a pleasure to speak with! I highly recommend Bob Jensen and especially Pouria, very impressed with his knowledge and service all around!
Response from the owner: Thanks for the positive review Charlotta!
My elderly mother notified Bob Jenson about problems with her heater. She has been a satisfied customer for about 30 years. After Antonio showed us pictures and pointed out the problem, we decided it was time to purchase a replacement HVAC system. Tom gave her a reasonable quote and worked with her on a satisfactory financing option. Antonio, Joshua, Abraham, and Dario were punctual, neat, and worked extremely hard taking out my mother's old unit. They were all so knowledgeable and patient as we asked many questions. We were surprised they completed the entire dismantling of the old unit and installation of the new unit in one day. My mother is extremely happy with her new system.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Pouria and Conor were so helpful and friendly. Pouria took care of my HVAC tuneup and made sure to leave the space cleaner than when he arrived. He was quick, efficient, and a pleasure to engage with. I really appreciate his and Conor's assistance!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Pouria, Ooz and Conor were great! Professional, courteous and professional. I highly recommend Bob Jenson HVAC!
Response from the owner: Hi Kim! We appreciate the review and are glad we could be of service!
Excellent service provided by Marco Frias. Professional, quick response and he was very polite
Response from the owner: Thanks for the positive review Family!
This was an amazing experience I had after so many failed attempts with previous AC companies who could not help me. Bob Jensen AC was my hero! They helped me when no one else could! Mike who helped with the consultation, complete walk through of what to expect, including pricing (no surprises). To Ivan, Brandon, and Brian who were complete experts in the installation, wiring, welding, and smart thermostat set up. They were complete professionals from inception to end. We will be lifelong customers. Ditch everyone else and choose Bob Jensen Air Conditioning! There is no comparison. Do it right the first time.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Pouria was an outstanding technician! He was very polite and efficient.
Response from the owner: We appreciate your feedback. Thank you for the review!
Alex and Pouria stopped by to work on my heating unit. They both are very wonderful and knowledgeable and repaired it very quickly. Would recommend this company to anyone who has problems with their heating unit.
Response from the owner: Thank you for taking the time to share your review with us!
Had our annual furnace inspection and filter replacement with Bob Jenson. Not only were the workers friendly and on time, but they also were very helpful in the issue I was having thank you to pouria as well for your hard work!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
We had Tom and Sal out for a furnace inspection last week and it was recommended that the furnace be replaced. It was a pleasure working with both of them and we trusted their recommendation because they explained the problem and showed photos of the issues they encountered. Today we had the replacement furnace installed. All of the crew, George, Abraham and Dario worked very well together and the installation went smoothly. They all were punctual, have excellent communication skills and kept the work area pristine. We highly recommend this company.
Response from the owner: Thank you so much, Lyn for the five-star review!
Bob Jenson Tech Pouria Ziari was very kind and provided excellent service.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
I would like to express my appreciation for the excellent service provided by Pouria who inspected my unit today. I was really impressed with his professionalism and expertise.Please schedule the same technician for any future maintenance.
Response from the owner: Thank you for taking the time to share your review with us!
We called Bob Jenson to replace our furnace. Wow! The company representative ( Connor ) was amazing in explaining us all the options. The following day the installers arrived. Ivan Winter and David Brito were punctual, extremely knowledgable, respectful organized, , clean, fast and very thorough. we are highly impressed. Thank you.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Today Alex and Pouria stopped by to work on my hvac unit. They both are very wonderful and knowledgeable. I also would like to say thank you to their supervisor Thomas who also stopped by. I look forward to working with them more often. Entire staff is great to work with very nice a professional.
Response from the owner: Hi Edward! We appreciate the review and are glad we could be of service!
Guillermo - Pouria was very professional and kept the work area clean and organized. Great customer services, and very respectful technician.
Response from the owner: Thank you for the review! We appreciate your feedback Chote.
Very pleased with the service I received from Pouria Ziari at Bob Jenson Air Conditioning & Heating. It was a pleasure to have Pouria service my heating unit. Also, it was a pleasure to have Tom prepare a furnace replacement estimate. Overall a very enjoyable experience.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Evan came today for a service visit and did a very thorough inspection of our system and gave detailed suggestions for more efficient operation. Excellent service from the office as well and flexibility in rearranging the appt for us.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Best ever!!!! Absolutely fantastic - excellent in every way. Brand new Carrier furnace, which is fabulous. Pouria and Tom were super professional, and extremely polite (diagnostic and evaluations from many years of experience). Oscar and Jorge were as well (installation). All were best ever!
Response from the owner: We are so glad to hear it! Thank you for your review!
I want to thank Bob Jenson Air & Heating for finding and installing a new floor furnace to replace my old one (~60 yars old). They had to overcome several issues including an old venting system that no long met code and couldn't be modified to.The installation team (Ivan Winter, David Brito and their assistants) installed the new heater and venting system up and functional in one day.
Response from the owner: We appreciate your feedback. Thank you for the review!
Pouria went out of his way to be super-friendly and super-helpful.
Response from the owner: Thank you for taking the time to share your review with us!
Pouria was fabulous. On time, friendly, knowleable, tidy, and efficient. Hope I get him again next year.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Pouria was an absolute pleasure to deal with. He explained everything very thoroughly so my wife and I could understand what the issues were! I would highly recommend his services to friends and family if they needed any maintenance on their AC and Heating systems. Please thank him for me and as always we are very appreciative of Bob Jenson’s time! Have a BLESSED DAY! 🙏
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
We had a whole new HVAC system put in to replace our aged system that had given up.The initial installation crew that came out was very nice but we had some issues with the quality of their work. They came back out multiple times and never satisfactorily completed the job. After I got in touch with the General Manager Joe Virgilio everything was perfect from that point forward. He and his crew rectified every issue we had and even hired an outside drywall guy and a hardwood floor specialist to repair the damage done in the initial installation.We are very satisfied in the eventual work done and the unit is running great. Thank you Joe for making everything right and getting us all set up.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Poria Ziani did an excellent job of servicing our heating unit.we have been long term Customers of BobJensen. Poria was very efficient and polite.
Response from the owner: Thank you so much for your 5 Star review ervin!
Thank you to Pouria! He was super knowledgeable, friendly and we appreciated him taking the time to answers all of our questions today.
Response from the owner: Thank you for taking the time to share your review with us!
Pouria and Jack were here to diagnos problems with our HVAC system and will return once they get the parts to fix it. They were courteous and seem to know what they are doing. Overall, my confidence in them is good. Will see how things go when they return to finish the repairs.
Response from the owner: Hello Clint! We appreciate you taking the time to leave us a review. Thanks!
Thank you Pouria for a great job today.
Great service and installation. Ivan Winter and Greg May arrived on time (maybe a bit early even) both days. They were great at explaining what they were doing and had done. It was a 2 day install of a new HVAC system - once completed they did a walkthrough with me and made recommendations for use and maintenance. Would highly recommend either of these gentlemen to install or service your system. Many thanks!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Pouria did an excellent job. Very personable and explained everything.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Technician Pouria was very professional and fast
Response from the owner: Thank you for the review! We appreciate your feedback Matasaburo.
Pouria has been to our place several times and he has always been respectful, kind, and accommodating. We unfortunately have some bad news concerning our HVAC, but Pouria was able to identify the problem and start the process of fixing. 10/10 stars for Pouria. Thanks!
Response from the owner: Thank you for the review! We appreciate your feedback Theodore.
My mom Pauline Stamps (San Diego) was very please with the work done by Luis and Brian who replace the heater and insulting in in the attic. They will be very professional and clean. Answers all questions with out hesitation. Would recommend to anyone.
Response from the owner: Thank you so much for taking the time to leave us a positive rating.
Pouria was extremely polite and went up to the attic to inspect the furnace of this 1950’s house quickly and efficiently.
Response from the owner: Hi John! We appreciate the review and are glad we could be of service!
On time, pleasant experience all around. The thermostat wasn’t going to be easy to use, so they went out of their way to find exactly what was needed. Can’t thank you enough. Highly recommended.
Response from the owner: Thank you for the review! We appreciate your feedback Jacqueline.
Antonio and Brian just completed the installation of a heater in our 4 bedroom house. They were always polite, careful, efficient, and cleaned everything up when they were done. Our system is working beautifully. They were also helpful as to where to place vents for more efficiency!
Response from the owner: We appreciate your feedback. Thank you for the review!
Luis and Abraham did an awesome job installing our new HVAC system. They were professional and efficient, and they handled a few unexpected conditions during the installation with no problem. They showed us all the features of the new system, and we're looking forward to hot weather so we can try them out!
Response from the owner: Hi Jeroen! We appreciate the review and are glad we could be of service!
Cyrus provided our family excellent service today. He checked both of our heating/cooling mini-splits and wrapped exposed hoses to protect them from sun damage. This company overall provides the friendliness of a small town, family owned business with the professionalism and up to date methods and equipment of the big companies. Really glad we went with Bob Jenson Air Conditioning and Heating.
Response from the owner: Thank you for the kind words, Sandy! We are happy to be of service to you!
Pouria was very courteous and knowledgeable
Response from the owner: We are so glad to hear it! Thank you for your review!
Thank you to Sal Castro for excellent service.
Response from the owner: Thank you for taking the time to share your review with us!
Pouria was very professional and knowledgeable. He took the time to explain his assessment of my unit. I would recommend Bob Jensen to anyone.
Response from the owner: Thank you for the review! We appreciate your feedback Arlisa.
We were having problems with our Mini-split unit in our house and called Bob Jenson A/C. Conor Higgins, a service supervisor, came out right away and got us on track. We want to point out that Conor was friendly, knowledgable and professional! So glad Conor came. We would use Bob Jenson A/C again and recommend them to anyone one else who needs repair, maintenance or replacement of their A/C. -John & Shelly Cunningham
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Bob Jenson's team are incredibly honest, helpful, professional and knowledgable.Pouria came to service our old unit and presented us with a diagnosis and multiple options. There was absolutely no pressure to move forward and replace our 17 year old unit. However we had been continuously replacing the capacitor, and realized upgrading to the newer (more efficient and smaller) unit would be our best option.Tom came by just 20 min later and gave us multiple options as well. He was more than happy to answer ALL of our questions AND did a great job working with our budget.Antonio and George were in charge of the install. They were incredibly sweet, professional and spent extra time ensuring that the unit was completely sealed and vacuum tested perfectly. We had an issue with our existing line set, and they even came back two more consecutive days to ensure we are getting the absolute most out of our new a/c unit.I wouldn't look any further to have your units serviced or replaced by anyone else. It was a great experience, and Bob Jenson's entire team is simply amazing. More importantly, they definitely treat your home as if it was their own.
Response from the owner: Hi Jaime! We appreciate the review and are glad we could be of service!
Excellent Pourie
Response from the owner: Hi robert! We appreciate the review and are glad we could be of service!
Just got the winter tuneup Pouria Ziari was the technician and was very through and I was very impressed with work and work ethic. Very nice job and very professional.
Response from the owner: We appreciate your feedback. Thank you for the review!
My Trane air conditioning unit had a maintenance checkup by Pouria today. He was efficient and gave me a complete report on the state of the system. I was very happy to find out that I will likely get many more years from the system. With honesty and clear communication, he let me know that my A/C was in good shape and there is no need for replacement parts at this time. I hope he will be available for the next maintenance check. Thank you Pouria!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Pouria was fast, considerate, and very effective in fixing our A/C unit. I would request him personally if I could! Thank you! This is the company to go with if you want routine maintenance for your A/C.
Response from the owner: Thank you for the review! We appreciate your feedback Amie.
Pouria was highly professional, polite, and punctual. He diagnosed and fixed the problem quickly, and on a Saturday no less! We would definitely accept his help any time!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
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5.0
Based on 955 reviews
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