We have a yearly maintenance plan to maintain our ductless units. We are called periodically to schedule the maintenance and always communicated with regarding person coming, time and price. Bob Jenson and his crew have been a good choice for us.
They provided an annual service for our gas heater and air conditioner. Service was very competently and thoroughly performed by Tom. He was a wealth of information and was able to answer all of my questions. Bob Jensen Heating and AC have been providing maintenance, service, and repairs for our units for many years, and I have always found them to be very competent and exceptionally pleasant/helpful to work with.I would highly recommend their Comfort Club Maintenance Plan. It is a good way to ensure regular annual maintenance for your furnace and air conditioner and a very cost effective way to get help and repair service when needed.
Always on time the office staff is outstanding. They call to set up appointments for maintenance They work with you for scheduling if you have a problem. The technicians are through and take extra care in respecting your homeAn amazing team. Luis Garcia, Tony Guolderam & Brian Fernandez, Arrived on time and started working right away. Went over everything that was scheduled to be done and told us how it was gong to be done. We were concerned because we had a tight time schedule. They helped prepare the area and got to work right away. They were extremely respectful of our home and property. The job was done in record time and the cleanup was outstanding. They paid attention to detail and the installation of the registers were beautiful.We were very pleased with everything and would welcome them back anytime.Thank you all for great service
It is really a pleasure having the Jenson crew as our AC. & Heating professionals. They are always on time and friendly fun people and professional at the same time. We have recommended them to friends and family, they will always be our go to crew.
We had Bob Jensen install a new HVAC system recently. I want to compliment them on a great job and they did it in 1 day with the help of Javier, Darian and Povria. We are up in running with no issues. The techs did a bang up job in such a short time, explained in detail what they did and left the premises clean
Bob Jenson installed our heating/AC system 15 years ago and has maintained it ever since under a service contract. They have always done an excellent job in all respects. I could not be more satisfied!! Good cudtomer service starts with the customer inrterface and their Marcella Gorghis is excellent at the customer interface. She is always professional, efficient, friendly and thorough. I enjoy her calls.
October 19, 2023.. Another outstanding routine service. Cyrusonce again performed the semi-annual maintenance on my newHVAC system. I can always count on a professional, friendly andcomplete assessment from Cyrus. He has been doing service on my systems for many years now and always leaves a positive impression !Summer 2023.. Bob Jensen has installed two HVAC systems over the past twenty years. Their maintenance program is superior and their customer service is outstanding! The repair technicians are very knowledgeable and expert at troubleshooting! Bob Jensen has kept our household comfortable over the years, and we continue to enjoy a professional relationship with them.
I wish to share my support of Bob Jenson A/C & Heating company. I have had many technicians come to my home over the last 30 years and Bob Jenson's technicians standout above all others. Most Recently Technician Tom Lairson repaired/replaced the motor on my Heating system. He was very knowledgeable and most important to me, "user friendly". I give him my highest recommendation.
We got three quotes. Mike from Bob Jenson listened to our needs and came up with three levels of the system that he thought would fit our needs best. The differences between the three options was clearly stated in the proposal. The equipment that was going in was clearly stated. Since this fit our needs better than any other system that we had gotten a quote for, we chose Bob Jenson for our install. The workmen that came to install the system were knowledgeable, considerate, and professional. It is hard to visualize what you are getting, but we are absolutely sure we made the right choice now that it is in.We then decided to get on their maintenance plan where they come out in the spring fo AC maintenance and fall for heating maintenance. They reminded us right on time for spring maintenance and the appointment went well.
Six months ago, we had Cyrus do our maintenance on our Fujitsu mini split system. He was very knowledgeable and shared some really great information about what we can do to keep our system running efficiently. He was very personable and professional. This month, Javier Zambada did our maintenance. Again, he was very knowledgeable, professional and personable. We've had awesome luck with the technicians that come and check out our system. I would HIGHLY recommend Bob Jensen Air Conditioning and Heater to any and everyone regardless of the type of system you have. They are an amazing company.
Bob Jensen AC and Heating is one of the most professional companies we have ever dealt with. Their caring to detail and professionalism is incredible. They are trust worthy, kind and supportive no matter what the service. They make each customer feel like family, and that is why we have been with them for 20 years. Marcella in the office is so kind and helpful. The whole team is amazing.