Google Rating
4.9
Based on 1070 reviews
Bob Jenson Air Conditioning and Heating
4.9
Nisso Ahronee
1751824590
I would like to express my appreciation for the excellent service provided by Pouria who inspected my unit today. I was impressed with his professionalism and expertise.
Please schedule the same technician for any future maintenance.
Please schedule the same technician for any future maintenance.
Randall Wheeler
1751750074
Bob Jenson's service was excellent as usual. Marcos Frias was professional and took the time to answer all of my questions.
penelope fox
1751560718
Pouria came to troubleshoot my rooftop condenser which stopped operating due to a power surge when my solar panels and power wall were installed. He took pictures of the burned coils and wrote a detailed analysis to send to the installers. He was careful, very polite, and thorough in checking fuses, and thermostat. A pleasure to have in my home where I had guests. Highly recommend this tech working for Bob Jenson AC.
Dorothy Cabuhat
1751519330
I have been using Bob Jenson for maintenance of my HVAC for 5 yrs now since they installed it. Today, a plumber technician Bryant Daniels checked and did a flushing of my water heater , checked all my sinks plumbing and also checked my sewer pipes. Bryant is such a knowledgeable plumber; very clean, professional. He gave me recommendations and advice. He explained everything to me and Am excited that Bob Jenson started doing these plumbing services . Highly recommend Bryant to do any plumbing job! ❤️
Bobette Jankola
1751482100
We had Antonio and Victor come do annual maintenance check on our HVAC yesterday which included draining and weighing the refrigerant level to ensure we're getting optimal use of our system. They both were excellent being very knowledgable about the process and efficient in getting it done in a timely manner. They were polite and friendly explaining everything to our satisfaction!
Steve Lefort
1751466863
We have been using Bob Jensen for many years and they have always offered professional and quality service. Not only do we use them in my personal house, we also use them in my rental units. They are always extremely knowledgeable, reasonable, and friendly. We highly recommend them.
7/1/25
Bryant came out to our home to do a water heater flush. He was extremely professional and gave me lots of tips on how to maintain our water heater. Plumbing is a new service that Bob Jensen has just added and we were very impressed with Bryant.
7/1/25
Bryant came out to our home to do a water heater flush. He was extremely professional and gave me lots of tips on how to maintain our water heater. Plumbing is a new service that Bob Jensen has just added and we were very impressed with Bryant.
Linda Kirk
1751415606
Ivan was a pleasure to have service our unit. He was polite, very knowledgeable about all parts of our system and explained things so it was easy to understand what needed to be done and why. Will definitely continue using Bob Jenson for our heating and A/C needs.
Kathleen Owens
1751415355
Megan was very helpful in scheduling our appointment quickly.
Bryant was wonderful. He showed up a bit earlier than expected. The questions he asked us let us know he knew about our situation. He asked more questions to fully understand what happened and how often we used our disposal. He then offered various options to fix our problem. He was kind, polite and very professional. He was thorough in his work and cleaned up afterwards. We were well taken care of and he fixed our problem.
We enjoyed meeting him and are very grateful for his excellent work.
Jan G and Kathleen O
Bryant was wonderful. He showed up a bit earlier than expected. The questions he asked us let us know he knew about our situation. He asked more questions to fully understand what happened and how often we used our disposal. He then offered various options to fix our problem. He was kind, polite and very professional. He was thorough in his work and cleaned up afterwards. We were well taken care of and he fixed our problem.
We enjoyed meeting him and are very grateful for his excellent work.
Jan G and Kathleen O
Barbara Eberle
1751333330
Bryant came out to flush my hot water heater. He was personable, quick and efficient. Thank you!
Michael Beebe
1751150625
The technician, Marcos was EXCELLENT I'm requesting him to return to do the maintenance on 3 other units.
Dennis Drab
1751129268
Bob Jenson replaced my old 18 year old AC with a Carrier 37MURA. The installers Antonio, Victor and Dario showed up on time, were professional and walked me through the installation process. Would also like to thank Tom Lairson for thoroughly explaining and getting quotes in a timely manner to either fix the old system or get a new one, glad I went with a new system. Lastly, thank you to David Swader on the financial side.
jon klimek
1751058446
Brian & Dario came and did my maintenance on our AC today. They were very professional, kept me informed on the process. They wore shoe covers and removed and replaced them as they went in and out of the house. They also put down a rug in front of the unit they were working on. They are detail oriented and took their time to get everything right. Thanks Brian & Dario you give the Bob Jenson a good name with us.
Chris Zamora
1751053651
Great customer service as usual!! Informative, detailed and very friendly.
We appreciate all that Bob Jenson does when they come out for the maintenance and any work needed.
We appreciate all that Bob Jenson does when they come out for the maintenance and any work needed.
Carol Granot
1751050310
Thank you for your excellent staff especially Marcella Gorghis who answers questions and concerns with clarity offering other services and recommendations to maintain your high standards of trustworthy service. Also thanks as well to Cyrus your technician who provided in home maintenance and troubleshooting my system. He is also a reflection of Bob Jensons commitment to the community of unparalleled quality and trust. Thank you again I will continue to appreciate and use your services . Sincerely, C.Granot. Today 4/18/25 your llwonderful tech Sal Castro did annual cencllheck of AC equipment and function he answered questions and clearly explained coverage and benefits of maintaining service contract. Also a shout out for Marcella who always rocks keeping all of us on track. Thank you Bob Jenson your the best. Mrs.G. Today 6/26/25 had Brian Richard cleaned and refilled water heater checking both bathrooms plumbing needs. He is a professional earning 5 stars for his continued excellence in providing Bob Jenson trustworthy honest service.Thank you again cg.
Janet Gallo
1750722046
Salvadore and Guillermo were wonderful. They were polite, courteous, thorough in their work, and explained what they did. They let us know when they were on their way. They invited us to consider signing up for another service contract and emailed us the details without being pushy. We were very pleased to have had them in our home.
M M
1750542272
ALAN and his assistant were excellent! They introduced themselves, then quickly identified the problem with our air conditioner and we’re able to stay to do our regular six month maintenance check. We could not be happier with their visit or with BOB Jensen air-conditioning! For the first time in 23 years, we don’t have to worry about our heating and air company ripping us off or taking advantage of us. All the charges are fully explained, and more importantly, minimized.
Meredith Fox
1750440339
I called for an AC tune up on a Friday. Tom came out and discovered a leak in our outside unit. The following Monday, Brian and Dario arrived right at 8 AM to replace the AC unit. They were both wonderful. By 2:00 PM, we not only had air but MUCH cooler air than we have ever had in the house. Thank you!
Robert Walford
1750373400
We are longtime customers of Bob Jenson AC & Heating, our two year old unit’s condenser stopped working and Ivan Winter came
Out to fix the problem. The condenser started right up and then shut off and started again. Ivan tried to duplicate the issue but could not and the history showed no error codes. We let it run for 30 minutes and it stayed on this time. He said he would preform the scheduled service and said everything was working great. He indicated we should keep using it for a few days and if the same issue pops up to give Bob Jensen a call. He indicated he would make some notes and research the issue a bit more. He recommended a different overflow piping (copper) and said he will get us an estimate. Very professional and courteous. He was a pleasure to work with.
Out to fix the problem. The condenser started right up and then shut off and started again. Ivan tried to duplicate the issue but could not and the history showed no error codes. We let it run for 30 minutes and it stayed on this time. He said he would preform the scheduled service and said everything was working great. He indicated we should keep using it for a few days and if the same issue pops up to give Bob Jensen a call. He indicated he would make some notes and research the issue a bit more. He recommended a different overflow piping (copper) and said he will get us an estimate. Very professional and courteous. He was a pleasure to work with.
Heather Aryana
1750369989
Salvador and Guillermo came out to maintenance our HVAC and they were thorough and pleasant. We hope to get another 10+ yrs out of our unit. We have been using Bob Jenson for many years and appreciate their expertise.
Ervin Reddick
1750275188
The bottom louver on my A/C unit was making noise, Bob Jenson sent Technician David and Ivan who did a great job in the initial part of the repair, but another part needed to be order, then Marco and Lewis came by to finish up the final touches. Now my unit is running smooth, as always Bob Jenson Tech are always courteous and professional, Great Job Bob Jenson team.
sandy folk
1750206095
I have consistently received extraordinary service from Bob Jenson Heating and Air service technicians. Most recently Uz Magallanes came to check the multiple heating and air mini split units throughout my home. He was friendly, knowledgeable and very thorough. Marcos Frias and Uz Magallanes answered all my questions and went above and beyond to address my appliance needs. Excellent service!!
Roland Bossenbroek
1750113364
Technician Pouria Ziari did an excellent job on my A/C Tune-up today. He was very polite and efficient in completing the work.
yp z
1750109280
Two handsome young men came to inspect the air conditioning system at my home today. They were polite and communicative, explained everything clearly, worked efficiently, and were very diligent. They thoroughly checked all components of the system. The conclusion was that the entire cooling system is functioning properly; however, the insulation on the air ducts in the attic has aged and needs to be repaired or replaced.
After completing the inspection, the two young men cleaned the outdoor unit with a water hose and also cleaned the interior components of the indoor unit. Their names are Salvador and Guillermo. I want to express my gratitude to them and give them a five-star rating.
This was our first time using this company for AC service, and we are very satisfied. We highly recommend this company.
After completing the inspection, the two young men cleaned the outdoor unit with a water hose and also cleaned the interior components of the indoor unit. Their names are Salvador and Guillermo. I want to express my gratitude to them and give them a five-star rating.
This was our first time using this company for AC service, and we are very satisfied. We highly recommend this company.
Lyn Angene
1750007838
We had Sal out for an AC inspection last week. He was punctual and professional. He also provided additional information about the system. I highly recommend this company and Sal. Thanks
Mike Cornish
1749944062
Marcos Frias was thorough, professional, honest, and efficient. Extremely happy! Semper Fi.
Janet Frazer
1749856855
We have two homes that have relatively new heating and AC systems. We have service contracts and have been delighted to have Sal service both homes in the past week or so. He is very knowledgeable and professional. He is very patient answering questions that I have had and I appreciate his friendly demeanor.
Todd Holley
1749839039
Sal & Guillermo did a great job! Very courteous and really knew their business.
Well done!
Well done!
Taner Halicioglu
1749790564
Bob Jenson was able to come out quickly and address a non-working A/C unit. The tech, Pouria, was able to quickly identify the issue and explained what it would take to fix it. He spent the time to fully test the system and went above and beyond explaining everything he was doing. Definitely 5-star service!
EDIT/update 2025.06.12:
The initial diagnosis ended up being more complex, and they had to come out and replace the entire AC line-set and coil in the unit. The crew that did this work (Luis, Antonio, and Abraham) were excellent and even humored me with all my questions. Their finished work product is excellent, and they performed the work within the estimated time and cost! If I could give another 5-star review, I would! :)
EDIT/update 2025.06.12:
The initial diagnosis ended up being more complex, and they had to come out and replace the entire AC line-set and coil in the unit. The crew that did this work (Luis, Antonio, and Abraham) were excellent and even humored me with all my questions. Their finished work product is excellent, and they performed the work within the estimated time and cost! If I could give another 5-star review, I would! :)
diana marquardt
1749770934
Pouria was the best! Knowledgeable, efficient, thorough and honest. Explained everything and cleaned up perfectly.
AnneMarie Dowling
1749683538
So impressed with Bob Jenson A/C & Heating!
This is my 3rd interaction and I find service to be on time, efficient, reasonably priced and courteous.
Sal & Guillermo personified customer service excellence by introducing themselves, explaining the annual A/C check up process and cost, and getting right to work.
Thermostat, filter, furnace, condenser assessed. A/C readings taken on several vents and then condenser thoroughly cleaned.
A new filter was recommended, very reasonable given 15 months since new heat pump, condenser & duct installation and 6 months since heater check up.
Professional, personable, clean & efficient Sal & Guillermo are super stars. Thank you!
This is my 3rd interaction and I find service to be on time, efficient, reasonably priced and courteous.
Sal & Guillermo personified customer service excellence by introducing themselves, explaining the annual A/C check up process and cost, and getting right to work.
Thermostat, filter, furnace, condenser assessed. A/C readings taken on several vents and then condenser thoroughly cleaned.
A new filter was recommended, very reasonable given 15 months since new heat pump, condenser & duct installation and 6 months since heater check up.
Professional, personable, clean & efficient Sal & Guillermo are super stars. Thank you!
Marie
1749595002
Ivan from Bob Jensen came out and serviced both my air conditioning units. He was very thorough and explained everything to me in detail. We’re ready for the summer season!
attippin
1749581959
Great service and very professional. Sal and Uz were the service techs and they were very nice and informative. Took a lot of pictures and explained everything they found. I’ve used bob jensen in the past and was happy to use them again.
Dan Connors
1749580596
We have six split air units in our home and use Bob Jenson exclusively to maintain them. We recently had one replaced, and they reduced the price because they could reuse the existing piping and wiring. That helped a lot. Very professionally installed, very quickly, and it works great!
Jordan Kiryakoza
1749515364
Oscar, Ivan, Jorge, and Brian all came out and did a quick and clean job and fixed our house's AC in just a few hours!
Stuart Downs
1748986049
Jorge came out and fixed a very hard to find loose connection! A+ all works now !
Patricia Ryan
1748985606
I feel very confident in using the service of this great company. They always called to remind me when it’s time for service and it’s easy to book an appointment. I can choose the service rep that I always use and I’ll feel like they really care about my HVAC system and know all about some of its foibles. I feel confident that they will take really good care of me and recommend any services that need to be done for safety.
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