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2023 Best of Houzz Service Award!

February 22, 2023

2023 Best of Houzz Service Award!

We are very thankful to our customers who take the time to share their great experiences which lead to awards like the 2023 Best of Houzz Service Award!

At Bob Jenson Air Conditioning, people will always be at the center of our business. It baffles us that in the comfort industry, San Diegans have so many “uncomfortable” experiences in buying, repairing, and maintaining their home HVAC systems. If you focus on what’s right for the customer and make that the most important thing while maintaining a high standard of work, it’s easy to make people happy. Thanks again for your continued loyalty and praise of our team, we are proud to receive the 2023 Best of Houzz Service Award!

About The Author

Bob Jenson

For over 45 years, Bob Jenson has been providing quality heating and air services to the San Diego community.

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Google Rating

5.0

Based on 931 reviews

Bob Jenson Air Conditioning and Heating

5.0

review us on See all reviews

1732922927

Thank you Pouria for a great job today.

1732665920

Great service and installation. Ivan Winter and Greg May arrived on time (maybe a bit early even) both days. They were great at explaining what they were doing and had done. It was a 2 day install of a new HVAC system - once completed they did a walkthrough with me and made recommendations for use and maintenance. Would highly recommend either of these gentlemen to install or service your system. Many thanks!

Charles Lockhart

1732578395

Pouria did an excellent job. Very personable and explained everything.

Matasaburo Tsujino

1732213607

Technician Pouria was very professional and fast

Theodore Hiemstra

1731972051

Pouria has been to our place several times and he has always been respectful, kind, and accommodating. We unfortunately have some bad news concerning our HVAC, but Pouria was able to identify the problem and start the process of fixing. 10/10 stars for Pouria. Thanks!

1731715277

My mom Pauline Stamps (San Diego) was very please with the work done by Luis and Brian who replace the heater and insulting in in the attic. They will be very professional and clean. Answers all questions with out hesitation. Would recommend to anyone.

1731438493

Pouria was extremely polite and went up to the attic to inspect the furnace of this 1950’s house quickly and efficiently.

Jacqueline Arruda

1731190212

On time, pleasant experience all around. The thermostat wasn’t going to be easy to use, so they went out of their way to find exactly what was needed. Can’t thank you enough. Highly recommended.

1731018818

Antonio and Brian just completed the installation of a heater in our 4 bedroom house. They were always polite, careful, efficient, and cleaned everything up when they were done. Our system is working beautifully. They were also helpful as to where to place vents for more efficiency!

1730942028

Luis and Abraham did an awesome job installing our new HVAC system. They were professional and efficient, and they handled a few unexpected conditions during the installation with no problem. They showed us all the features of the new system, and we're looking forward to hot weather so we can try them out!

1730339039

Cyrus provided our family excellent service today. He checked both of our heating/cooling mini-splits and wrapped exposed hoses to protect them from sun damage. This company overall provides the friendliness of a small town, family owned business with the professionalism and up to date methods and equipment of the big companies. Really glad we went with Bob Jenson Air Conditioning and Heating.

Andrea Bitterling

1730229225

Pouria was very courteous and knowledgeable

1730152361

Thank you to Sal Castro for excellent service.

Arlisa Holloman

1730136999

Pouria was very professional and knowledgeable. He took the time to explain his assessment of my unit. I would recommend Bob Jensen to anyone.

John Cunningham

1729883852

We were having problems with our Mini-split unit in our house and called Bob Jenson A/C. Conor Higgins, a service supervisor, came out right away and got us on track. We want to point out that Conor was friendly, knowledgable and professional! So glad Conor came. We would use Bob Jenson A/C again and recommend them to anyone one else who needs repair, maintenance or replacement of their A/C. -John & Shelly Cunningham

1729701140

Bob Jenson's team are incredibly honest, helpful, professional and knowledgable.Pouria came to service our old unit and presented us with a diagnosis and multiple options. There was absolutely no pressure to move forward and replace our 17 year old unit. However we had been continuously replacing the capacitor, and realized upgrading to the newer (more efficient and smaller) unit would be our best option.Tom came by just 20 min later and gave us multiple options as well. He was more than happy to answer ALL of our questions AND did a great job working with our budget.Antonio and George were in charge of the install. They were incredibly sweet, professional and spent extra time ensuring that the unit was completely sealed and vacuum tested perfectly. We had an issue with our existing line set, and they even came back two more consecutive days to ensure we are getting the absolute most out of our new a/c unit.I wouldn't look any further to have your units serviced or replaced by anyone else. It was a great experience, and Bob Jenson's entire team is simply amazing. More importantly, they definitely treat your home as if it was their own.

robert preisman

1729633957

Excellent Pourie

1729624763

Just got the winter tuneup Pouria Ziari was the technician and was very through and I was very impressed with work and work ethic. Very nice job and very professional.

1729560341

My Trane air conditioning unit had a maintenance checkup by Pouria today. He was efficient and gave me a complete report on the state of the system. I was very happy to find out that I will likely get many more years from the system. With honesty and clear communication, he let me know that my A/C was in good shape and there is no need for replacement parts at this time. I hope he will be available for the next maintenance check. Thank you Pouria!

1729360226

Pouria was fast, considerate, and very effective in fixing our A/C unit. I would request him personally if I could! Thank you! This is the company to go with if you want routine maintenance for your A/C.

John Henry Marino

1729360107

Pouria was highly professional, polite, and punctual. He diagnosed and fixed the problem quickly, and on a Saturday no less! We would definitely accept his help any time!

Charles Sevilla

1729293470

Pouriacame to the house and was excellent in every regard. He explained things clearly answered our questions and gave us a good information on issues with our furnace. Chuck Sevills

1729280407

Pouria did a very good job. Very friendly.

1729192129

Extremely helpful!!Javier ZambadaAbraham Brito 10/17/2024

1729107348

Great service and value for the money. Very easy to do business with. Pouria was friendly and professional.

Rachael Williamson

1729101598

Pouria was helpful and professional!

1729027453

Thank you Pouria for fabulous service !

1728847287

Bob Jenson Air Conditioning & Heating has provided me with excellent service for many years. Cyrus came to my home recently for a maintenance visit. As always, he was professional, thorough and polite. I am grateful for his knowledge and advice. It is a pleasure to have him in my home.

Jengi Martiinez

1728764215

Pouria came in short notice was efficient, knowledgeable and respectful of our home. Great service.

1728663409

Pouria was very knowledgeable, conscientious, friendly, and very helpful, answering all our questions regarding upkeep and maintenance of our unit. Thank you Pouria and Bob Jenson!

1728587767

Tee in the Office is great and very helpful. I have worked with this company for many projects and enjoy their excellent service. I have recommended them to many friends.

George McKenzie

1728585982

We had Pouria and Tom come out to inspect/repair our AC. They were very friendly and full of knowledge.

charles williams

1728529510

A five star review for a job well done. Complete replacement of my aging AC system by Antonio, Oscar and Jorge.Appreciated their care in making this a clean install over an old installation.

Perry Hendrickson

1728344517

I have been doing Business with Bob Jenson for over 22 plus years for my Heating and Air conditioning and Duct work.Just had my third Air conditioner installed today and 4 weeks ago had all my ducts replaced.I more than respect the servicemen that have preformed the work and service. And the Company have treated me fair and honestly.Would like to thank Jorge C. , Antonio G. and their helper today for a clean and professional job.

1728340993

Pouria came for a service call to change and maintain both our furnace and mini split. He was professional and showed courtesy. Recommend highly

1728331391

Cyrus was very professional, friendly, and helpful. He even took the time to help explain how best to optimize using my AC/heating system to account for the difference in cost of electricity throughout the day. He convinced me to order a WiFi thermostat and a couple of window fans to help exchange air as well to further economize my energy usage. Excellent service that was well worth the cost. Thanks.

Cathy Appelquist

1728153479

The tech introduced himself. Let him know what the problem was with my air conditioner. He checked out the equipment and figured out that the water condensation overflow was clogged and showed me the picture. Cleaned it out and made sure the air conditioner was in working order . It is. Thank you for your service and fixing the problem. I have always used Bob Jenson to service my heater and air conditioner. Recommend them highly. 5 star from me

1728086720

Pouria is great. Very professional and an all around good guy. Highly recommend!

Perry Hendrickson

1728082589

We have never had a bad service man. They are always very attentive and very thorough and honest. And we have always been treated fairly and honestly by the company and their employees.Today we had employee, Pouria taking care of our service and found him very knowledgeable and polite.Once again Bob Jenson, A job will done.

1728076539

Thank you so much Bob Jenson for your wonderful professional Luis Garcia!! He came out to my parents house today for 2 reasons: 1. The annual covered maintenance on the mini split HVAC System they put in at Mom & Dad's 2 years ago. Luis performed the annual maintenance on all the mini-split system units. 2. Took out the old duct system to get ready for the pier repair under their house! 🏠 He already taped up and sealed all of the register vents throughout the house, too, so no rodents or critters can get in to ruin anything!! Wonderful, professional, great worker, friendly, and cleaned up everything better than he found it!!

1728063183

Pouria maintenance our AC/heater units today and he was very thorough and answered all my questions and provided extremely helpful recommendations. He was very professional and respectful.

1728001638

1728000228

We have experienced excellent service from Bob Jenson heating and air conditioning. Conor let us know the benefits of a new heater and Antonio and George installed our heater in record time. We were very pleased with the service and would recommend Bob Jenson heating and air conditioning.

1727989996

Their technician was thorough, professional and friendly.

Mike Sutherland

1727982517

1727981816

Gino arrived on time, was very friendly and efficient. Went out of his way to get the correct filter for our furnace!

1727821775

Pouria and Tom were very helpful both of them are really friendly and made sure my Air conditioning and heating were all up to date would definitely recommend them!

1727810294

Pouria came out to my house this morning. He was professional, courteous and knowledgeable. Great work. Thanks Teresa A

1727736017

Another quick review: Antonio and Jorge came to add a wireless module to my unit for control via an app. Both were really helpful and professional!

1727728902

Pouria did my yearly furnace maintenance. He was very personable, professional and explained everything he did. He should get a raise.

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