We are very thankful to our customers who take the time to share their great experiences which lead to awards like the 2023 Best of Houzz Service Award!
At Bob Jenson Air Conditioning, people will always be at the center of our business. It baffles us that in the comfort industry, San Diegans have so many “uncomfortable” experiences in buying, repairing, and maintaining their home HVAC systems. If you focus on what’s right for the customer and make that the most important thing while maintaining a high standard of work, it’s easy to make people happy. Thanks again for your continued loyalty and praise of our team, we are proud to receive the 2023 Best of Houzz Service Award!
You have made Bob Jenson Air Conditioning & Heating a Nextdoor Neighborhood Favorite and we want to Thank You!! We live for helping others and we are happy that we have been able to provide some sense of comfort, health, and peace of mind during this Pandemic. You in turn have continued to support our business and our employees, and we are grateful. Let’s keep moving forward and we will keep supporting you and your family in the months and years ahead!
When it comes to home improvement, more people than ever are taking matters into their own hands. DIY projects seem to be the trend du jour, particularly since there is so much free information online in the form of homeowner suggestions, blog posts, and video tutorials. There are some things that are dangerous to take into your own hands, though, and even some DIY projects that can end up costing you more in the end in the way of repairs.
One tricky area of DIY home improvement is HVAC. Whether you are planning to do actual work on the heating, ventilation, and air conditioning systems in your home or you have other projects that may impact these systems, you should always play it safe.
Learn about 5 things to be sure to avoid as you seek to improve your home and stay comfortable.
Don’t cover up vents in unused rooms.
It may seem smart to close wall vents or place furniture over floor vents in rooms that aren’t often visited, but this is actually counterproductive. Air flows more efficiently through a home if it moves in the way it was intended. Blocking vents can actually obstruct air and compromise the overall efficiency of your system.
Don’t cover up return air vents.
You may think that there is really no purpose for return air vents (since they do not actually push any air into your home) but that sort of thinking can be costly. Return air vents are designed to help air systems “breathe,” and when that part of the system is covered or blocked, it causes stress on the rest of the system. Your air conditioner has to work harder to produce cold air, and your furnace has to work harder to produce warm air. When those systems work harder, or kick on more often, your utility bill rises.
The U.S. Energy Information Administration estimates that, this winter, heating costs will rise 13 percent over the average from the past five winters—so you should do everything possible to keep your costs low. Covering return vents also interferes with the air pressure in your home and can lead to uncomfortable air and even pain for people who have ear sensitivity related to air pressure.
Don’t store items near outdoor units.
Remember to NEVER store items on top of outdoor units because it blocks the flow of the fan—and that air flow simply cannot be restricted if the unit is to operate efficiently. As a common-sense rule, do not plant bushes or shrubs too close to the unit because overgrowth can restrict air flow—and it also makes it difficult for service providers to tend to the unit. All outdoor units should be positioned 4 to 8 inches from the ground so the coils are able to properly drain and remain free of snow and ice.
Don’t store flammable items in furnace closets.
Not all closets are created equal. The one that houses your furnace should never contain any flammable items, like cardboard boxes, clothing, aerosol cans, paint or gasoline. In fact, it is probably best to keep everything from touching your HVAC unit and keep that closet or storage space clear of any unnecessary belongings. This gives your unit enough air and space to operate efficiently, and reduces dangerous fire hazards in your home.
Don’t neglect your furnace filter.
Be sure to change your furnace and air conditioning filters once each month during peak seasons to prevent them from clogging and potentially overheating the unit. A clean filter also lowers utility costs, so it makes sense to stock up on them every few months and set a reminder on your phone or calendar to change them the same day each month. Proper maintenance is the best prevention when it comes to HVAC systems.
Temperature-controlled homes are a modern luxury that many take for granted but quickly come to appreciate when they are not working correctly. By taking smart steps to keep your HVAC system running properly, you will save yourself costs and headaches down the road. Plus, why do all the grunt work yourself when you can call a reliable HVAC technician like Bob Jenson Air Conditioning and Heating to take care of it for you properly?
I have been using Bob Jenson's for over 20 years and just purchased a new HVAC system with them. I am pleased with the product and so very impressed with the 2 technicians who installed that system. Tony Guaderama and Pouria were efficient and kept me advised as to what they were doing...they were a pleasure to have in my home. Highly recommend Bob Jenson's . From the moment you speak with Marcella and then get your needs met, you will be happy with the service and product.
This review to to commend the friendly, skilled and overall great guy - my technician, Marcos Frias. He turns up on time, listens to any concerns and quickly gets to work. I’ve been using Bob Jenson for my routine service plan for a few years now, to keep all my furnace and split AC units up and running and in top condition. I am extremely satisfied with their service and will use them in the future, should I choose to upgrade my equipment. Cheers!
Excellent customer service , Marcella is friendly, knowledgeable & very professional! Been a long time customer of Bob Jenson heating/air conditioning and have always been pleased w/their service of my HVAC system!
Tom was super knowledgeable and was very good at quickly diagnosing the problem with my AC. He was able to clearly explain not just what went wrong, but also what caused it and what I can expect in the future.There are parts changers who just make guesses and then there are technicians who can diagnose and repair. Tom is definitely the latter! 👏🏻His professionalism and expertise was the reason I joined their maintenance club program in order to extend the life of my AC system.A+ service!
I love Marcella at Bob Jenson : she has been my go to point at Bob Jenson for years now and delivers excellent service. I also like Cyrus. All in all good business : they handle the AC in both my house and my business
Marcos handles our maintenance and always goes the extra mile with such a positive and friendly attitude. He explains everything thoroughly. We've always dealt with courteous and professional employees.
Bob Jenson is the only company I'd trust to service my HVAC systems! All of their techs have been professional, knowledgeable and very respectful of my property while onsite. Cyrus is an absolute gem and performed maintenance on both my mini split and central system. He even gave me advice on how to maximize airflow on my mini split since it is in a bigger space. Thanks a ton!
Just got our tune-up/checkup from tech Cyrus Thomas and appreciate his communications and professionalism. Our 24-year-old Lenox HVAC is operating like a charm! Nice to be able to trust a company in the old-school way.Excellent company, customer service, integrity, quality of work
Bob Jensen's company has been taking care of my heating and cooling needs since 2000. They have always gone above and beyond to take care of me. I would highly recommend them to anyone. Above all, they are honest and have never done anything that didn't need to be done. They have me as a customer for life!
Bob Jenson installed our heating/AC system 15 years ago and has maintained it ever since under a service contract. They have always done an excellent job in all respects. I could not be more satisfied!! Good cudtomer service starts with the customer inrterface and their Marcella Gorghis is excellent at the customer interface. She is always professional, efficient, friendly and thorough. I enjoy her calls.
It only took them three days to install two very difficult units. From taking out the original two from the 80’s that stopped working. They were on time, polite and left everything clean at the end of each day. Javier Zambada, Luis Garcia, Leo Juarez and Mike Daluz did an amazing job.
Marcos has been servicing my AC/heater for quite a while. He is outstanding at his job. I appreciate his professionalism, knowledge and communications with me during the maintenance visits. Well done & Thank you!
I've been doing business with Bob Jenson since 2008. Any issue I ever had they were able to resolve. Recently I had a new HVAC system installed. Things went smoothly, basically because of the great attention to detail I received from Customer Rep. Marcella Gorghis. She rocks! You cant go wrong with this company.......and Ms. Gorghis!
Thank you for your excellent staff especially Marcella Gorghis who answers questions and concerns with clarity offering other services and recommendations to maintain your high standards of trustworthy service. Also thanks as well to Cyrus your technician who provided in home maintenance and troubleshooting my system. He is also a reflection of Bob Jensons commitment to the community of unparalleled quality and trust. Thank you again I will continue to appreciate and use your services . Sincerely, C.Granot
After talking to several other companies and getting the complete runaround, Bob Jenson was a breath of fresh air.Their tech, Tom, was able to diagnose our problem, explain it, and provided by far the most reasonable quote to replace the failed system.Their install team, Javier Zambada and Luis Garcia were professionals throughout the install, communicating at every step of the way.10/10, would recommend to anyone in the San Diego area if you have an AC issue.