Before You Hire an HVAC Tech
When your home needs improvements in the heating, air conditioning, or ventilation systems, you need to hire an HVAC expert. Here are some tips to remember when you are looking for an HVAC technician.
Think about the work that needs to be done. This can help you determine what kinds of technician or company is best for the job.
Research review sites such as Yelp, Angie’s List to get feedback on professional companies and who other customers feel is the best in your area. This way you can separate the good, the bad and the ugly!
Be prepared to get quotes from at least three companies to compare what they can offer you.
Check how a company is ranked by the Better Business Bureau in your area. A high rating with no complaints shows the company operates in good faith with other customers and applicable laws.
Check out an HVAC Contractors website. This will tell you a lot about them.
Questions to Ask
Is the company licensed and insured? Ask to see proof of insurance to protect your home. Check with your state’s licensing board to ensure the company is licensed and certified for the proper tasks.
Does the company pull local building permits? This ensures your installation is safe and up to code.
Does the company take time to measure the heating and cooling needs of your home? With this information, a company would be able to choose the right size equipment to fit your needs.
What kind of training and education do their technicians receive? A good company has their technicians participate in ongoing education and training to ensure they are aware of new trends and technologies.
What are their guarantees and are they in writing? Companies offering a written warranty give you piece of mind as you have a document to support you if something goes awry.
What kinds of brands and systems will the company work with? This can give you a good idea of how well the company will work with what you need.
Did they listen to your needs and make recommendations accordingly? A good HVAC contractor will listen to you and then share with you the best system that meets your budget, comfort needs and homes requirements.
What rebates or discounts do they offer? Check out if a company offers bonus benefits such as rebates for installing appliances or discounts on future maintenance.
What is the cost? Or better yet what is the value of what your getting? It’s nice to get a great price but not at the sacrifice of a contractor cutting corners to get there. Here the lowest bid may not be the best option.
What kind of payment arrangements or financing plans does the company offer? HVAC systems are one of the most expensive systems you will invest into your home, these can offset the cost and make it affordable.
How long a company has been in business? Companies may claim many years in business because the “name” has been around that long but be sure to look up their business license to find the true years the current owners have been serving the community.
What maintenance or service plans does the company offer? For any long-term system care, you will benefit from having a service contract outlining what this company will do, when they will do it, and how they will do it. A maintenance contract usually come with other benefits like discounts on other services and labor warranties to back up the work done.
Hiring an HVAC expert does not have to be a difficult experience. The key is to narrow down who you’ll allow to work in your home. By asking the right questions, you can ensure you are choosing an effective company that will do the job right.
For over 45 years, Bob Jenson has been providing quality heating and air services to the San Diego community.
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